{"id":9795,"date":"2023-09-18T15:08:06","date_gmt":"2023-09-18T13:08:06","guid":{"rendered":"https:\/\/bertalansoos.com\/?page_id=9795"},"modified":"2024-05-15T16:37:56","modified_gmt":"2024-05-15T14:37:56","slug":"altalanos-szerzodesi-feltetelek","status":"publish","type":"page","link":"https:\/\/bertalansoos.com\/en\/altalanos-szerzodesi-feltetelek\/","title":{"rendered":"GENERAL TERMS AND CONDITIONS"},"content":{"rendered":"
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GENERAL TERMS AND CONDITIONS<\/h2>\n\n\n\n
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  1. Introductory Provisions<\/strong><\/li>\n<\/ol>\n\n\n\n

    1.1 These General Terms and Conditions (hereinafter referred to as \"GTC\") define the content of the contract concluded between So\u00f3s Bertalan e.v. (registered office: 1094 Budapest, Berzenczey Street 4-6, 4th floor 46\/a; tax number: 66187969-2-43), as the service provider (\"Provider\") and the user of the commercial services provided by the Provider on the bertalansoos.com\/shop (\"Webshop\") website (\"Customer\"), in addition to the provisions of mandatory applicable laws. Accordingly, it includes the rights and obligations of the Parties (Customer and Provider collectively referred to as the \"Parties\"), the conditions for the conclusion of the contract, the deadlines for performance, the terms of delivery and payment, liability rules, as well as the conditions for exercising the right of withdrawal.\u00a0<\/p>\n\n\n\n

    \u00a01.2 By using the Webshop, the Customer accepts and acknowledges as binding the provisions contained in these General Terms and Conditions (\"GTC\"). Please only use our services if you agree to all of its points. If you have any questions regarding these General Terms and Conditions, the use of the website, individual products, or the process of purchasing, or if you would like to discuss your specific requirements with us, please contact us at the provided contact details.\u00a0<\/p>\n\n\n\n

    1.3 This document is not registered; it is concluded solely in electronic form (it does not constitute a written contract), and it does not refer to a code of conduct. If any part of the GTC is legally incomplete or invalid, the other provisions of the contract remain in force, and the relevant provisions of the applicable laws shall apply in place of the invalid or incorrect part.<\/p>\n\n\n\n

    1.4 Hungarian law shall apply to matters not regulated in these GTC, as well as to the interpretation of the GTC, with particular reference to Act V of 2013 on the Civil Code (\"Civil Code\") and Act CXXVIII of 2001 on certain issues of electronic commerce services and information society services. The mandatory provisions of the relevant laws shall apply to the Parties without any specific stipulation.<\/p>\n\n\n\n

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    1. Provider's Details<\/strong><\/li>\n<\/ol>\n\n\n\n

      Name of the provider: So\u00f3s Bertalan e.v.<\/strong><\/p>\n\n\n\n

      Provider's registered office: 1094 Budapest, Berzenczey Street 4-6, 4th floor 46\/a<\/p>\n\n\n\n

      Registration number: 32492489<\/p>\n\n\n\n

      Tax number: 66187969-2-43<\/p>\n\n\n\n

      Provider's email address: info@bertalansoos.com<\/a> <\/p>\n\n\n\n

      Phone number: +36-70\/326-3769<\/p>\n\n\n\n

      Language of the contract: English<\/p>\n\n\n\n

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      1. Protection and Security of Personal Data<\/strong><\/li>\n<\/ol>\n\n\n\n

        3.1 The website's privacy policy regulates the protection of personal data in detail. These provisions are mandatory for all Customers.<\/p>\n\n\n\n

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        1. Range of Products and Services Available for Purchase<\/strong><\/li>\n<\/ol>\n\n\n\n

          4.1 The Webshop sells art products that can be ordered electronically. <\/p>\n\n\n\n

          4.2 Two types of products are available in the Webshop based on the time of preparation: products already in stock before ordering and products to be prepared based on the Customer's order. The deadlines for performance and the right of withdrawal may vary depending on the type of product.<\/p>\n\n\n\n

          4.3 The data available in the Webshop is for informational purposes only.\u00a0<\/p>\n\n\n\n

          4.4 Prices are not listed alongside the products and services in the Webshop. The Customer can request a quote from the Provider via email at info@bertalansoos.com<\/a> .<\/p>\n\n\n\n

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          1. Procedure for Placing, Processing, and Fulfilling Orders<\/strong><\/li>\n<\/ol>\n\n\n\n

            5.1 You can place your order via email by providing details about the product and\/or service, billing, and delivery-related information to this email address: info@bertalansoos.com<\/a>\u00a0<\/p>\n\n\n\n

            5.2 The Provider is obliged to confirm the Customer's order to the Customer electronically without delay, but no later than within 2 business days. The order and its confirmation are considered received by the Provider or the Customer when it becomes accessible to them. Incorrectly provided email address or full inbox of the mailbox may result in non-delivery of the confirmation.\u00a0<\/p>\n\n\n\n

            5.3 The Provider can fulfill orders within 5 to 15 business days from the confirmation, depending on the nature of the selected product and the chosen payment method. For products already in stock, personal pickup can be arranged on the same day as the order, while the processing time for elaborated images (e.g., mounting, framing) extends the fulfillment time. In the case of payment by credit card, fulfillment begins on the day the payment is received on the Provider's bank account, while for cash payments, it begins on the day of order confirmation. The Provider always strives to adhere to the expected fulfillment deadline; however, it is not responsible if the above-mentioned usual or indicated fulfillment time cannot be met. In case of any delay, the Provider endeavors to inform the Customer.<\/p>\n\n\n\n

            5.4 Expected preparation times for individual product types are as follows:<\/p>\n\n\n\n